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Course Curriculum

Standard 01: Understand your role
The Duties and Responsibilities of a Care Worker 00:22:00
Employment Rights and Responsibilities 00:21:00
Aims, objectives and values of the service 00:12:00
Responsibilities to the Individuals 00:22:00
Different Working Relationships in Care Settings 00:09:00
The Importance of Partnership Working 00:15:00
Standard 02: Your personal development
Skills That Healthcare Professionals Need 00:18:00
Standard 03: Duty of Care
What Is Duty of Care 00:35:00
Dilemmas That may Arise Between the Duty of Care and an Individual’s Rights 00:25:00
Procedures for Responding to Complaints 00:35:00
Recognising Adverse Events, Incidents, Errors and Near Misses 00:20:00
Factors and Difficult Situations That may Cause Confrontation 00:23:00
Standard 04: Equality and Diversity
Understanding Diversity 00:12:00
Discrimination that can be Deliberately or Unintentional 00:16:00
legislation and codes of practice relating to equality 00:12:00
Respecting individuals’ beliefs, culture, values and preferences 00:09:00
Sources of Information for Diversity, Equality, and Inclusion 00:07:00
Standard 05: Work in A Person-Centred Way
Putting Person-Centred Values into Practice 00:12:00
The Importance of Finding out the History, Preferences, Wishes and Needs 00:17:00
Environmental Factors that may cause Discomfort or Distress 00:08:00
Raising concerns directly with the individual concerned 00:10:00
Caregiving is more than just monitoring medicines and driving to doctor 00:16:00
Ensuring the comfort of individuals where they have restricted movement 00:15:00
Promoting person centred values 00:06:00
Recognising the signs of pain or discomfort 00:09:00
Standard 06: Communication
Different Ways that People Communicate 00:24:00
Why it is important to observe and be receptive to an individual 00:07:00
Establishing an Individual’s Communication and Language Needs, Wishes ans Preferences 00:09:00
Barriers to Effective Communication 00:14:00
How to Check whether the Health Care Support Worker and Adult Social Care 00:05:00
What Is Confidentiality 00:08:00
The Use of Appropriate Verbal and Non-Verbal Communication 00:16:00
Communication Aids 00:07:00
Standard 07: Privacy and Dignity
What is meant by privacy and dignity 00:17:00
Maintaining the Privacy of the Individual 00:27:00
Ways of Helping Individuals to Make Informed Choices 00:30:00
How Valuing People Contributes to Active Participation 00:22:00
Supporting the Active Participation of Individuals in Their Care 00:09:00
Standard 08: Fluids and Nutrition
The Importance of Food Safety, including Hygiene, in the Preparation and Handling of Food 00:20:00
Ensuring That Drinks Are within Reach of Those That Have Restrictions on Their Movement 00:10:00
Ensuring that any Nutritional Products are within Reach 00:08:00
Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities
How someone may feel if they have mental health conditions 00:20:00
How Conditions Influence a Person’s Needs in Relation to Care 00:25:00
How Positive Attitudes towards those with mental health conditions 00:18:00
Adjustments which may be Necessary in Care Delivery 00:29:00
Importance of Early Detection of Mental Health Needs, Dementia or Learning Disability 00:14:00
Requirements of Legislation and Policies 00:28:00
Effect of listed legislation and policies 00:11:00
Capacity 00:20:00
Standard 10: Safeguarding Adults
Safeguarding adults 00:10:00
Types of Abuse 00:18:00
Defining “Harm” 00:11:00
Indicators of Abuse 00:13:00
Factors Which have Featured in Adult Abuse and Neglect 00:17:00
How Care Environments can Promote and Undermine People’s Dignity and Rights 00:14:00
Reducing the Likelihood of Abuse with Risk Enablement and Management 00:10:00
Appropriate Actions to take When Abuse is Suspected 00:15:00
Legislation, Local and National Policies and Procedures Related to Safeguarding Adults 00:12:00
The Importance of Sharing Information with the Relevant Agencies 00:13:00
Standard 11: Safeguarding Children
Safeguarding Children at Level 1 00:09:00
Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused 00:09:00
Standard 12: Basic Life Support
Basic Life Support (BLS) 00:19:00
Standard 13: Health and Safety
Legislation Relating to General Health and Safety in a Health or Social Care Work Setting 00:12:00
Health and Safety Policies and Procedures 00:16:00
How to Access Additional Support and Information Relating to Health and Safety 00:12:00
The Importance of Risk Assessment for Health and Safety Standards 00:11:00
Legislation Relating to Moving and Assisting 00:13:00
Procedures to Follow When Accidents or Illness Occur 00:21:00
Protecting Security 00:12:00
Identifying Common Signs of Stress in a Work Setting 00:15:00
Standard 14: Handling Information
Agreed Ways of Working regarding the Recording, Storing and Sharing of Information 00:25:00
Importance to Have Secure Systems for Recording, Storing and Sharing Information 00:17:00
How to Keep Records That Are Up to Date, Complete, Accurate and Legible 00:20:00
Standard 15: Infection Prevention and Control
The Main Ways an Infection Can Get into the Body 00:11:00
Effective Hand Hygiene 00:11:00
Risk to the individuals 00:10:00
Common types of personal protective clothing, equipment and procedures 00:10:00
Final Exam
Final Exam – Care Certificate Course – Standards (1 to 15) 00:20:00
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